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Understanding Connecticut Lemon Law

The Connecticut lemon law protects people from having to pay for malfunctioning vehicles after the manufacturer is given multiple attempts to fix them. It further protects those to whom the vehicle is transferred within the express warranty’s duration, and anyone else entitled to enforce the warranty’s obligations.
What is the Connecticut Lemon Law?
Connecticut’s lemon law is primarily a new car lemon law. Connecticut’s Department of Consumer Protection states: “The Lemon Law covers vehicles that are purchased or leased and registered in Connecticut as “passenger”, “combination”, or “motorcycle” for the first 24,000 miles or two (2) years.”
The lemon law further defines a “passenger and commercial” vehicle as one used for both private passenger and commercial purposes, eligible for combination registration.
The lemon law defines a “passenger vehicle” as one used for the private transportation of persons and their belongings, designed to carry occupants in comfort and safety. A passenger vehicle must have no less than half its total area enclosed by the outermost body contour lines used for seating positions. A passenger vehicle may not have a seating capacity greater than 10 people, including the operator.
Is there a used car lemon law in Connecticut?
There are some variables here that your attorney can explain. You may have a potential claim if the vehicle is still within the two year, 24,000 mile period.
Please note: Connecticut has specific requirements of used car dealers regarding warranties. Per Connecticut’s Office of the Attorney General website, dealers must provide an express warranty with specific requirements regarding the age of the car, purchase price, timeframe the dealer is required to cover the car, and more stipulations. Your lemon law attorney can explain how your claim aligns with these rules, and how (or if) your claim can be pursued.
Lemon law lawyers in Connecticut may also be able to help you with a potential claim under the federal Magnuson-Moss Warranty Act, in conjunction with any consumer complaint you may have lodged against a used car dealer. Your attorney can explain your rights under these circumstances.
Connecticut's Criteria for a Lemon Vehicle
What Qualifies as a Lemon
Under Connecticut law, a vehicle becomes a “lemon” when it exhibits a substantial defect that affects its use, value or safety. The manufacturer must receive written notice of the defect during the warranty period. After this notice, the manufacturer gets a reasonable opportunity to repair the problem.
A vehicle qualifies as a lemon if the same defect persists after four repair attempts. Alternatively, if the vehicle remains out of service for 30 or more business days due to warranty repairs, it may qualify. The defect must substantially impair the vehicle’s use, market value, or safety.
Safety-related defects receive serious consideration, regardless of their apparent severity.
If the nonconformity in question results in a condition likely to cause death or serious bodily injury if the vehicle is driven, the manufacturer has two attempts to repair it before they must buy it back or replace it. Repairs for a nonconformity this serious must be finished within one year of the vehicle’s original delivery.
Time and Mileage Restrictions
The defect must manifest within two years of delivery or during the first 24,000 miles of operation, whichever comes first. These limits align with typical manufacturer warranty periods.
Think you have a lemon? Consult a lemon law attorney in Connecticut here.
Remedies Under Connecticut's lemon law
Consumer Options
Connecticut offers consumers two primary remedies when a vehicle qualifies as a lemon. They can choose either a full refund or a comparable replacement vehicle.
The refund option provides monetary compensation for the defective vehicle.
Replacement allows consumers to receive a new vehicle of similar type and value.
Remedy Details
When consumers choose a refund, the manufacturer must refund the purchase price, including taxes, license fees, and other official charges. However, the manufacturer may deduct a reasonable allowance for the consumer’s use of the vehicle.
The usage deduction according to Connecticut’s Department of Consumer Protection: “The statutory mileage deduction is computed by multiplying the present mileage of the vehicle times the contract price and dividing that figure by 120,000.”
For replacement vehicles, manufacturers must provide comparable models with similar features and options. If an identical model isn’t available, the replacement should match the original vehicle’s value and functionality.
When replacing a vehicle under the Connecticut lemon law, the manufacturer must provide a new vehicle acceptable to the consumer. The reasonable allowance for use does not apply to a replacement vehicle.
Consult an experienced lemon law attorney in Connecticut with a free case evaluation.
Manufacturer Responsibilities
Manufacturers must respond to consumer demands within a reasonable timeframe. Manufacturers must also reimburse consumers for incidental costs related to the defective vehicle. These may include towing charges, rental car expenses, and other reasonable expenses resulting from the vehicle’s failure.
Filing a Lemon Law Claim in Connecticut
Process Overview
Consumers must provide written notice describing the defect and requesting repair. This notice should be sent via certified mail to ensure proof of delivery. After notification, manufacturers receive a reasonable opportunity to repair the defect. If repairs fail after multiple attempts or extended service time, consumers may proceed with formal lemon law claims.
Required Evidence
Connecticut consumers need comprehensive documentation to support lemon law claims.
- Repair orders from authorized dealers provide essential evidence of defect patterns and repair attempts. These documents should detail specific problems, attempted fixes, and dates of service.
- Purchase or lease agreements establish the vehicle’s acquisition date and terms.
- Warranty documentation proves coverage periods and manufacturer obligations.
- Correspondence with dealers or manufacturers demonstrates good faith efforts at resolution.
Additional evidence may include photographs of defects, expert evaluations, or witness statements.
Consult lemon law lawyers in Connecticut by submitting this quick form.
Key Deadlines
Consumers must notify manufacturers of defects within the warranty period. After this notification, manufacturers typically receive 30 days to attempt final repairs.
If manufacturers request additional time for repairs, they must provide written justification. Consumers aren’t obligated to grant extensions beyond reasonable limits.
Unique Aspects of Connecticut’s lemon law
Dispute Resolution
Connecticut typically requires you to try to resolve car manufacturer disputes through the state’s lemon law arbitration program before you can file a lawsuit.
Please note: According to the Connecticut Department of Consumer Protection: “In most cases, the decision of the arbitrator will be final. You will not be able to appeal the decision to the court except under very limited circumstances.”
Due to this regulation, it is recommended that consumers consult lemon law lawyers in Connecticut to review their options, before arbitration.
Learn how our lemon law lawyers in Connecticut can represent you in arbitration.
For more information on arbitration and other frequently asked lemon law questions, click here.
Extra Protections
Successful consumers may recover attorney fees and costs from manufacturers, and the federal Magnuson-Moss Warranty Act can cover consumers for these fees as well.
Connecticut amended its Lemon Law statute in 2021. Since that date, its Department of Consumer Protection can fine manufacturers up to $1,000 per day if the manufacturer fails to comply with an arbitrator’s decision within the prescribed deadline.
Practical Tips
Connecticut consumers should maintain detailed records as soon as defects appear. Digital photographs, dated repair orders, and correspondence copies create compelling evidence.
Prompt communication with manufacturers and understanding warranty terms help consumers plan ahead for potential claims.
Allen Stewart, P.C.: Experienced CT Lemon Law Representation
Allen Stewart, P.C. provides the experience you need to win your Connecticut lemon law case. If you’re looking for lemon law lawyers in Connecticut who have won maximum compensation for clients, we encourage you to contact us for a free case review.
Unsure if your case falls under a new car lemon law or used car lemon law claim? Please note that the federal Magnuson-Moss Warranty Act can help you in some situations where state laws may fall short. It allows you to pursue claims for up to 4 years from the date of purchase.
A key provision of the Magnuson-Moss Warranty Act is that it requires manufacturers to pay successful claimants’ attorneys fees.
Navigating Connecticut's Lemon Law
State-Specific Resources
Connecticut’s Department of Consumer Protection: Lemon Law for the Consumer
Connecticut’s Lemon Law Automobile Dispute Settlement Program
Connecticut Lemon Law FAQs
Has Connecticut updated its lemon law regulations recently? -
Connecticut has not made major recent updates to its lemon law regulations beyond routine administrative adjustments.
What's the success rate for lemon law claims in Connecticut recently? +
Connecticut averaged between 55-93 lemon law cases between 2015-2021. The outcomes are highly successful for consumers; in 2020–2021 consumers received $2 million in refunds. Connecticut’s Department of Consumer Protection provides a case-by-case breakdown.
Does lemon law in Connecticut apply to business-owned vehicles or fleets? +
Connecticut’s lemon law does cover certain combination vehicles, which are used for both personal and business use. Specifically: a “passenger and commercial” vehicle used for both private passenger and commercial purposes, eligible for combination registration.
Is Connecticut's lemon law stricter than federal Magnuson-Moss Warranty Act protections? +
Connecticut’s lemon law provides more defined lemon qualifying criteria and specific remedies for defective vehicles, providing clearer replacement or refund procedures for consumers.
What happens if I bought a car "as-is" from a used dealer in Connecticut? +
Consumers are encouraged to check this page for information from the Connecticut Attorney General that specifically addresses “as is” private vehicle sales in Connecticut, what you can plan for, what to potentially expect or do if there is a problem, and additional details.
Can I take legal action under lemon law if the dealership closed down? +
Lemon law claims are typically against manufacturers, not dealers, so dealership closure shouldn’t prevent you from pursuing claims against the vehicle manufacturer.
Does Connecticut lemon law cover electric vehicles and hybrids? +
Connecticut’s lemon law generally covers all new motor vehicles, purchased or leased, including electric vehicles and hybrids, as long as they meet standard coverage requirements.
How much does a Connecticut lemon law lawyer typically charge? +
Many lemon law attorneys work on contingency fees, with costs often recoverable from manufacturers under successful claims, but rates vary significantly.
What documents do I need to support a lemon law case in Connecticut? +
Essential documents include purchase agreement, warranty information, repair records, correspondence with manufacturer/dealer, and detailed documentation of all defect-related communications and attempts.
How does Connecticut's lemon law arbitration process work? +
In Connecticut, state-operated arbitration is required when a manufacturer does not have a dispute settlement program that is certified by Connecticut’s Attorney General. If a manufacturer does have this type of program, it must be used first.
What compensation can I receive under Connecticut's lemon law? +
Successful claims may result in vehicle replacement, full refund minus reasonable use allowance, or monetary compensation for towing or other fees, depending on case circumstances.
How many repair attempts must be made before a vehicle is considered a lemon? +
Connecticut usually requires four unsuccessful repair attempts for the same defect or specific out-of-service time periods within the warranty period. Attempts may be fewer if there is an imminent safety threat. Repairs must be attempted within two years of the vehicle’s delivery or within the first 24,000 miles of operation.
What should I expect during a consultation with a lemon law attorney? +
You can expect your lawyer to review your case and documents, discuss your legal options, explain the process and timeline, and assess your claim’s strength and potential outcomes.
Can a lemon law attorney negotiate a settlement with the manufacturer? +
Yes, experienced lemon law attorneys regularly negotiate settlements with manufacturers, often achieving favorable resolutions without requiring arbitration or litigation.
What is the Connecticut Arbitration Program for lemon law cases? +
Connecticut’s program is a dispute resolution method for consumers pursuing lemon law claims against vehicle manufacturers. This is fully explained on the Department of Consumer Protection’s website.
How long do I have to file a lemon law claim in Connecticut? +
Connecticut typically requires claims to be filed within two years of warranty expiration or delivery date, or within the first 24,000 miles.
Are there any new arbitration rulings that impact lemon law cases in Connecticut? +
As of mid-2025, there are no major new Connecticut-specific arbitration rulings. Connecticut’s lemon law arbitration process remains governed by existing procedures.
What are the latest trends in lemon law settlements and compensation? +
Connecticut-specific settlement trend data shows no outstanding trends recently, although in 2022 Jaguar Land Rover was fined regarding a violation of Connecticut’s lemon law.
Are there any emerging scams related to lemon law legal services? +
As of May 2025, there are not any major scams in the news in Connecticut.