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Understanding Ford Lemon Law

If you find yourself struggling with ongoing, serious problems with your Ford vehicle, you may wonder if a lemon law claim is warranted. The main point that you’ll want to clarify is the defects that could qualify your Ford as a lemon. Here, we’ll explore the process of how to pursue a Ford lemon law buyback. We will demonstrate how working with an experienced lemon law attorney can streamline the process and provide the best opportunity to succeed with your claim.
Why People Love Driving Ford Cars & Trucks
Ford sells millions of cars and trucks every year because people like the vehicle lineup. There are favorite models some people have driven for years, like the F-150 or Ranger trucks. Mustang is a beloved model, known around the world. Plus, Ford is one of the original American automakers, founded in 1903. All these reasons, combined with Ford’s relative affordability across its vehicle lines, keep drivers coming back every year to purchase a Ford.
Reported Ford Problems
Even with Ford’s superior qualities, some owners report that various models exhibit substantial defects. Many of these issues can be the basis for lemon law claims. These are some defects owners have reported with their Ford cars and trucks:
Transmission Problems
This is a big concern of Ford owners. They have reported a wide variety of these problems, like hesitating when changing gears. Then they also have mentioned rough shifting, along with delayed engagement. Mostly these issues seem to affect vehicles with 10-speed transmission, but some others have been affected as well.
Drivability is severely impacted by these problems. Safety is compromised because the vehicle can’t be controlled well, and driving is also overall an unpleasant experience. Even with Ford’s updates, some owners keep experiencing transmission problems, and are frustrated because they won’t go away.
Vehicles affected: Ford Mustang, Ford F-150, Ford Ranger
Turbocharger Failures
Ford’s EcoBoost engine lineup is often the category that is affected by this. How does a turbocharger failure affect these cars? Drivers report slow acceleration, and reduced power delivery. This can be unsafe, and combine that with engine performance that’s compromised, and the overall lag can put drivers into dangerous situations if they have to move quickly or merge into traffic.
Since these issues recur, they can mean that they’re potential design or manufacturing defects. The exact cause remains a subject of ongoing investigation.
Vehicles affected: Lincoln Navigator, Ford Ranger
Electrical System Faults
Most people are unaware that electrical failures can affect dozens of components in today’s cars. They can contribute to serious safety hazards due to connectivity problems, powertrain control module failures, and many more issues. What is highly concerning is unexpected vehicle shutdowns. Also, some Ford owners report not only erratic performance, but complete system failure.
The frustration is that these faults can be hard to detect and fix, adding to the car owner’s problems.
Vehicles affected: Ford Mustang Mach-E, Ford F-150, Ford Ranger
Infotainment System Glitches
These Ford issues cover a wide area, and can be safety hazards because system unresponsiveness and screen freezing can impact navigation and the vehicle’s safety features. SYNC 4 and some of Ford’s other infotainment systems exhibit recurring problems. Depending on the issue, repairs could be a software or hardware upgrade. Owners can be put into unsafe conditions if trying to access these systems while driving, and the systems are not responsive.
Vehicles affected: Ford Mustang Mach-E, Ford Mustang, Lincoln Navigator, Ford F-150, Ford Ranger
Battery and Charging Issues
Premature battery degradation and charging system failures plague some Ford electric cars. This can greatly impact vehicle usability. Reduced driving range and the risk of getting stranded are very real issues that these car owners face.
Many of these issues can point to design defects, or fundamental flaws that diminish usability, value and safety; exactly why lemon laws were created to protect consumers.
Vehicle affected: Ford Mustang Mach-E
Air Suspension Failures
Issues with the air suspension system can compromise handling and contribute to uneven ride height. Design and manufacturing defects likely cause these problems. Safety and value are affected, which can be part of a lemon law claim. These suspensions are priced at a premium, and if they don’t work, that may make the car hard to control, and diminish its value.
Vehicle affected: Lincoln Navigator
For more information on arbitration and other frequently asked lemon law questions, click here
Timing Chain Issues
Long-term damage and reduced engine performance in EcoBoost engines has been attributed to timing chain issues. Some of the problems owners report are unusual engine noise, power loss and catastrophic engine failure. Any of these could make the car nearly unusable and cause safety risks. Finding the underlying causes of timing chain issues can be a challenge for technicians.
Vehicles affected: Lincoln Navigator, Ford F-150
Build Quality Concerns
Across several Ford models, build quality has been reported as a problem. Premature wear of components and materials is a concern, leading to issues that affect owner satisfaction. Owners worry about the longevity of their vehicles, and interior rattles and excessive cabin noise make them frustrated with build quality. Some of these issues might not cause immediate problems. But they can impact resale value and usability. Since reports have been made over multiple model years, it points to potentially persistent quality control problems.
Vehicles affected: Ford Mustang, Ford Ranger
Check with your lemon law attorney for information about how your state’s lemon laws apply to your situation.
How Ford Lemon Law Lawyers Defend Your Rights
An initial consultation with your lemon law attorney is usually free. This is helpful to both parties because you get the opportunity to present your situation without any pressure to pay anything. Ford lemon law lawyers can get a good idea about what the problem is and can let you know how they might pursue compensation.
They will examine your claim against your state’s lemon laws and federal law. Documentation and repair records relating to the vehicle’s problem, plus any photographs, expert testimony or other evidence you have, can help the attorney prove that your Ford qualifies as a lemon, and you can pursue a lemon law claim.
Think you have a lemon, click here to fill out a 30 second form.
Lemon Laws and the Ford Buyback Program
Your state’s lemon laws were written to ensure you only have to deal with a malfunctioning vehicle for a prescribed time. In other words, rules are in place to hold the manufacturer accountable should your car have a substantial defect that severely impacts its use, safety or value. Ford offers a company-run buyback program. Your attorney will determine if your vehicle qualifies for this program. The attorney will also help you evaluate the potential compensation you can receive.
How Your Attorney Pursues Your Ford Lemon Law Buyback Claim
As stated above, it must first be established that your vehicle qualifies as a lemon with a substantial defect.
The attorney will notify Ford of the lemon law claim, and Ford is allowed a “reasonable number” of repair attempts to try and fix the problem. Your state lemon laws will determine this number of attempts; it’s usually 3–4. Safety-related defects may require only 1–2 repair attempts. The defect must persist over multiple repair attempts and remain unfixable.
Ford will then evaluate your claim after repairs fail. If Ford agrees that your claim is valid, you are then able to receive either a replacement vehicle or a Ford lemon law buyback.
Working with a lemon law attorney can help you move through all the Ford Buyback Program steps, and also these phases, which can be part of the process, depending on Ford’s response to your claim:
- Negotiating a settlement: Most lemon law claims settle out of court. It’s vital that you have an experienced attorney to represent you, so the settlement can be expertly negotiated on your behalf.
One of the main benefits of working with a lemon law attorney is the advantage of their experience. This experience allows them to skillfully negotiate and ensure that you receive just compensation. Knowledgeable Ford lemon law lawyers know the tactics manufacturers can use to minimize or deny your claim. The attorney will aggressively fight for a settlement that protects your rights. - Pursuing arbitration: Sometimes a state will require that you go through arbitration before taking any other steps with your claim. In other instances, it is not required, but can be an option. Since arbitration can move more quickly than a court case, some people opt to try it. Your attorney can represent you in your arbitration hearing, presenting a solid case proving your vehicle’s defect qualifies it as a lemon. You are not bound by the arbiter’s decision, but the manufacturer is. If you don’t like the outcome, you can still move forward with a lawsuit.
- Lawsuit against the manufacturer: Sometimes a settlement or arbitration doesn’t work out, and it’s necessary to sue the manufacturer. Your lemon law attorney will organize your documentation, expert witness testimony, and more evidence to give you the best opportunity to win in court.
An attorney may also use the federal Magnuson-Moss Warranty Act, as an avenue to pursue your lemon law claim.
Allen Stewart, P.C. Provides Experienced Ford Lemon Law Representatio
When you purchased your new Ford, all seemed well. Unfortunately, some Ford vehicles from time to time exhibit substantial defects that are not fixable. Allen Stewart, P.C. provides years of experience representing clients against every car manufacturer, including Ford. You have made a significant investment in your vehicle. We will determine if your claim is valid per your state’s laws (and federal law) so you can gain the compensation you deserve via the Ford Buyback Program.
We Will Hold the Manufacturer Accountable
Your state’s lemon laws specify what your rights are and the actions that need to be taken to make your claim. These are specific, and often time-limited, and regulated in many other ways. Allen Stewart, P.C. will ensure your claim is filed correctly and within all required timeframes. Our experience will stand you in good stead with manufacturers who can use evasive strategies to minimize or dismiss your claim.
Allen Stewart, P.C. provides years of experience aggressively fighting for client rights. We will hold the manufacturer accountable and fight for you.
You Pay Nothing Out of Pocket
As you’re dealing with the frustrations of owning a lemon vehicle, affording an attorney is one thing you won’t have to worry about. Most state laws require the manufacturer to pay the consumer’s legal fees when they win their case. The Magnuson-Moss Warranty Act also provides for this.
Find out more about how we can help you get a Ford lemon law buyback. Thanks to federal law, our clients pay nothing out of pocket, so contact us now (866-440-2460) for your free consultation or contact us online.
Ford Lemon Law FAQs
Which Ford models are most commonly involved in Lemon Law claims? -
The Ford Explorer, F-150, and Focus are among the most commonly involved Ford models in lemon law claims. The problems they exhibit include issues with the engine, transmission, steering, brake and accelerator issues, airbag problems, structural/alignment/build issues, and electrical systems.
What qualifies a Ford vehicle as a “lemon”? +
The vehicle must exhibit a substantial defect which severely impacts its use, value or safety. The defect must persist and not be fixable after a “reasonable number” of repair attempts (defined by your state lemon law).
Can Lemon Law claims be filed for used Ford vehicles? +
Yes, in some cases, you can file a lemon law claim for a used Ford vehicle. It depends on multiple factors such as your state’s lemon laws, and the lemon law attorney potentially pursuing your claim under the federal Magnuson-Moss Warranty Act.
What is the Ford Buyback Program? +
Following state lemon laws, the program exists to help consumers whose vehicles qualify under their state laws as a lemon, receive a buyback or replacement vehicle.
How do I qualify for a Ford buyback? +
The consumer must own a Ford vehicle that exhibits a substantial defect that severely impacts the vehicle’s use, value or safety. Ford must not have been able to repair the vehicle under the state law’s defined “reasonable number” of repair attempts.
Does participating in Ford’s buyback program affect future purchases? +
Generally, your involvement in Ford’s buyback program should not affect any future purchases you make. As with almost any consumer product, should there be a number of attempts to return a vehicle, car manufacturers can flag consumers’ accounts, to watch for potential fraudulent activities.
What compensation can I expect from a Ford buyback? +
The main forms of compensation you can request are a buyback (similar to a refund, with a usage/mileage offset deduction that reflects your use) or a replacement vehicle.
How do I initiate the Ford buyback process? +
First, your vehicle will need to be declared a lemon, per your state’s lemon law definition. It’s recommended that you consult a lemon law attorney due to their experience working with manufacturers like Ford on buyback cases. When you win your case, Ford is required to pay your legal fees, so there is no out-of-pocket cost to you.
Can used Ford vehicles qualify for Lemon Law protection? +
Yes, you can file a lemon law claim for a used Ford vehicle, in some cases. It depends on your state’s lemon laws and other factors. The lemon law attorney may potentially pursue your claim under federal law.
What documentation do I need to support a Lemon Law claim against Ford? +
Present the following to your lemon law attorney: your warranty, maintenance and repair records, photos or video evidence of the defect, phone logs, emails, letters and other correspondence with the dealer and the manufacturer.
Is arbitration required before suing Ford under Lemon Law statutes? +
It depends on your state whether you will be required to go through arbitration before potentially suing Ford. Consult your lemon law attorney for the process that is required in your state.
How does Ford’s use of RICO laws impact Lemon Law litigation? +
Ford is using RICO laws to sue California lawyers for allegedly overbilling in lemon law cases. Ford claims some lawyers faked hours to charge millions in fees. Ford’s stance on this could make it harder for consumers to find California lemon law attorneys, as attorneys might wish to avoid similar lawsuits from Ford.
What types of defects typically qualify a Ford vehicle for buyback? +
These defects need to be substantial, such as those affecting the engine, brakes, airbags, steering, electrical or other major systems. These have to severely impact the use, safety, or value of the vehicle and must persist after a reasonable number of repair attempts by the manufacturer. Each state applies its own definition of “reasonable number” of repair attempts.
What documentation is essential for a strong Ford Lemon Law or buyback claim? +
One type of documentation is your repair records showing that the defect was substantial, persisted, and could not be fixed over several repair attempts. You can also present your maintenance records to your attorney, so you have proof that you maintained the vehicle in good operating condition.
Is a Ford recall the same as a Lemon Law buyback? +
No, it is not. A recall is a voluntary notification by Ford of an issue that they acknowledge and will fix. A lemon law buyback is the consumer proving a substantial defect that severely impacts the vehicle’s use, value or safety, for which the vehicle is deemed a lemon. Ford then may provide a buyback or a replacement vehicle for the faulty car or truck.
What is the typical timeline for a Ford buyback claim to resolve? +
Most lemon law cases such as a Ford buyback claim can take up to six months, once all repair attempts and other steps are completed. Your attorney can provide you with a more specific timeframe based on your circumstances.