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Understanding GM Lemon Law

If you’ve recently purchased or leased a General Motors (GM) vehicle only to discover it’s suffering from persistent defects, you might wonder, does GM have a buyback program? Yes, they do, and you may be eligible for the GM Lemon Law Buyback Program, which is designed to assist customers facing severe issues with their vehicles. While this program exists to deal with such situations, enlisting a lemon law attorney to pursue your claim can increase your chances of receiving the resolution you deserve.
Why People Love Driving GM Cars & Trucks
After regaining the top spot from Toyota in 2022 and maintaining it through 2023 and 2024, GM continues to be the top car seller in the United States. GM’s broad lineup offers something for everyone: fuel-efficient sedans, powerful trucks, and electric vehicles. Their commitment to cutting-edge technology, such as advanced safety features and user-friendly infotainment systems, is what drivers want.
GM vehicles generally are known to operate well. Some owners say that they’re happy and think they received a good deal on their cars. The brand’s American heritage matches that of drivers who appreciate tradition and craftsmanship. With its focus on quality and performance, GM continues to build trust.
Reported GM Problems
Despite GM’s impressive reputation for quality, some owners have encountered significant issues. These problems can sometimes lead to GMC lemon law buyback claims. These are some of the most serious defects that have been reported affecting GM vehicles, across cars and trucks:
Engine Bearing Defect
The L87 6.2-liter V8 engine can suffer from defective bearings. These can fail without warning, causing a complete engine shutdown. These faults are dangerous issues, reported in vehicles with minimal mileage, like 1,200 miles, and risk stranding drivers or causing accidents due to engine seizure. Full engine replacement may be necessary, leaving owners wary of their vehicle’s reliability.
Affected Models: Chevrolet Silverado, GMC Sierra, Chevrolet Camaro, Cadillac CTS.
Transmission Defects
GM’s eight-speed automatic transmissions (8L45E and 8L90) may exhibit hesitation, stalling, and power loss. These persistent issues have produced multiple lawsuits, as repairs often fail to fix the problem. This is a big concern because drivers face increased accident risks, and additional frustration as repair attempts often don’t work on these malfunctioning systems.
Affected Models: Chevrolet Malibu, Buick LaCrosse, Cadillac XTS.
Power Steering System Failure
Some GM cars have power steering systems that can fail without warning. This defect was the focus of an extensive recall, due to the possibility of increased crash risks. Drivers pointed out that sudden failure caught them off guard, turning routine drives into unsafe situations.
Affected Models: Chevrolet Malibu, Chevrolet Impala, Buick LaCrosse, Cadillac XTS.
Brake System Defect
A critical brake defect may cause the pedal to loosen or detach. This can be dangerous because it weakens stopping ability. An extensive recall followed, as this issue posed a significant safety threat. This has been one of the most alarming defects for GM owners.
Affected Models: Chevrolet Silverado, GMC Sierra, Chevrolet Suburban, Chevrolet Tahoe.
Lifter Failures
Faulty lifters in GM engines can result in misfires, rough idling, and potential engine breakdowns. Owners report ongoing issues even after repairs, facing high repair costs and unreliable performance. This widespread defect frustrates drivers, as it points to obvious dependability problems and requires extensive fixes.
Affected Models: GMC Sierra, Chevrolet Tahoe, GMC Yukon, Cadillac Escalade, Chevrolet Suburban.
Airbag Defects
Defective airbag inflators pose a terrifying safety risk because they can burst during deployment, sending metal pieces flying into the cabin. This issue is tied to recalls and puts drivers at risk of serious injury or even death.
Affected Models: Buick Enclave, Chevrolet Traverse, GMC Acadia.
Fuel Pump Failure
A malfunctioning fuel pump can cause sudden engine stalls, cutting power unexpectedly while driving. This defect, prevalent in certain GM models, can contribute to increased crash risks, particularly in high-traffic scenarios. Often repairs are unable to completely eliminate the problem.
Affected Models: Cadillac Escalade, Chevrolet Suburban, GMC Yukon, GMC Yukon XL.
Front Wheel Hub Bolt Defect
Overtightened front wheel hub bolts may loosen or snap, jeopardizing vehicle control and raising crash potential. Addressed in a recall, these faults demand immediate attention, as the issue can get worse while driving.
Affected Models: GMC Canyon, Chevrolet Colorado.
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How Does the GM Buyback Program Work, and How Do You File a Claim?
If you’ve been asking will GM buy back your car or truck, the answer is yes, per the rules of its buyback program and your state’s lemon laws. The GMC Lemon Law Buyback Program is a company-initiated policy. It allows people who have purchased or leased a GM vehicle to seek a refund or replacement if the vehicle qualifies as a lemon. The manufacturer runs its GM Buyback Program to comply with state lemon laws and maintain customer satisfaction.
Defining a Lemon
Key point: In most cases, a car must fulfill the particular requirements of the state’s lemon law in order to be eligible for the GM Buyback Program.
Every state’s lemon law is different, but all states’ laws are based on a general defining principle: the vehicle must exhibit a substantial defect that impairs its use, value, or safety. These issues persist despite a reasonable number of repair attempts. Where the variables occur are how many repair attempts each state allows, and differences in reporting timeframes. GM-authorized dealerships or service centers are allowed multiple repair attempts (check your state for how many). If it’s a safety-related problem, sometimes only one repair attempt is required.
How to File a Claim with the GM Buyback Program
- Written notice is given to GM or an authorized dealership about the defect(s), often within a specific timeframe, such as the first year of ownership or within certain mileage limits (depending on your state’s lemon law). GM then receives a reasonable opportunity to repair the problem.
- If the defects persist, the customer can file a claim under the GM Buyback Program. The path forward can lead to GM providing a refund (often adjusted for usage) or a replacement vehicle.
How GM Lemon Law Lawyers Help You Pursue Your Claim
While the GM Lemon Law Buyback Program provides an organized strategy for addressing lemon vehicles, relying only on this program without legal assistance can leave you at a disadvantage. These reasons summarize why GM lemon law lawyers can benefit you when pursuing a lemon law claim:
- Determining if Your Vehicle Qualifies as a Lemon
As we’ve mentioned, the main criteria used to determine if a vehicle is a lemon is if it exhibits a substantial defect that severely impacts its use, safety or value. Your state’s law prescribes how many repair attempts without success GM gets before the car can be designated as a lemon. But, in some cases, GM might interpret these criteria differently than you do, potentially rejecting your claim. A GMC lemon law buyback attorney cuts through these uncertainties, ensuring your case aligns with GM’s policies and applicable state laws, increasing the likelihood of a successful claim. - Understanding Your Legal Rights
For example, some states allow you to recover attorney fees or rental car costs, but you might not know these rights exist without a lawyer to guide you. GM lemon law lawyers ensure you’re fully informed of your state-specific entitlements and use them to your advantage. - Expert Documentation and Case Presentation
Incomplete presentation of repair orders and other evidence could weaken your case or lead to it being denied. An attorney knows which documents are needed, and how to organize and present them. These, along with expert testimony and other evidence, will form the foundation of your case. - Fighting for Additional Damages
If GM acknowledges your claim, they may provide a buyback or replacement, but the settlement might not fully reflect your losses. GMC lemon law attorneys can secure a better outcome than you might achieve alone. They may also be able to negotiate for additional damages (beyond a new vehicle or refund) allowed under state law.
Options for Gaining Compensation via a GM Lemon Law Buyback
Hiring a lemon law attorney provides the best opportunity to recover compensation vs. navigating the GM Lemon Law Buyback Program on your own. The attorney will follow this general process to pursue your GM buyback claim:
- Negotiating a settlement: Most lemon law claims settle out of court. An experienced attorney is vital to a positive outcome for you because a knowledgeable GM lemon law lawyer can counter manufacturers’ tactics when they try to minimize or deny your claim.
- Pursuing arbitration: The specifics of GM’s buyback program could influence the process, and sometimes a state will require that you go through arbitration before taking any other steps with your claim. In other instances, it is not required, but can be an option, should there be a need to escalate the claim beyond the general buyback program conditions. Since arbitration can move more quickly than a court case (but the outcome is not guaranteed to be more or less positive for you), some people opt to try it. Your attorney can represent you in your arbitration hearing, presenting a solid case proving your vehicle’s defect qualifies it as a lemon. You are not bound by the arbiter’s decision, but the manufacturer is. If you aren’t happy with the outcome, you can still sue GM.
- Lawsuit against the manufacturer: Sometimes a settlement or arbitration doesn’t occur, and the next step is to sue the manufacturer. Your GMC lemon law attorney will organize your documentation and additional evidence to give you the best opportunity to win your case.
As you can see, the skill and knowledge provided by your lemon law attorney can help position you to have the best opportunity to win your case and succeed with a GM buyback.
For more information on arbitration and other frequently asked lemon law questions, click here
Allen Stewart, P.C. Provides Expert GM Lemon Law Representation
Everything seemed fine when you first purchased your new GM vehicle. Sometimes, GM vehicles exhibit substantial defects that make the car unusable, devalued, or even unsafe. Allen Stewart, P.C. provides years of experience representing clients against every car manufacturer, including GM. Our GM lemon law lawyers will expertly handle your claim so you have the best opportunity to win your case and get the buyback or replacement vehicle you want. We will hold the manufacturer accountable and fight for you.
You Pay Nothing Out of Pocket
Affording an attorney is one thing you won’t need to worry about as you deal with your GMC lemon law buyback. Since most state laws require the manufacturer to pay the consumer’s legal fees when they win their case, you won’t be responsible for that. The federal Magnuson-Moss Warranty Act also includes this provision.
Allen Stewart, P.C. can help you get a refund for your defective GM car or truck, or a replacement vehicle. Thanks to federal law, our clients pay nothing out of pocket, so contact us now (866-440-2460) for your free consultation or contact us online.
GM Lemon Law FAQs
What qualifies a GM or GMC vehicle as a "lemon" under state laws? -
The vehicle must exhibit a substantial defect that severely impacts its use, value or safety. The defect must be persistent, and unfixable per the particular state’s definition of a reasonable number of repair attempts (often that is 3–4 repair attempts, and if the defect is safety-related, it could be as few as 1–2 repair attempts).
Can certified pre-owned GM vehicles qualify for Lemon Law protection? +
A lemon law attorney can verify this for you. In certain cases, a certified pre-owned vehicle may be covered under a state’s lemon law. When the certified pre-owned vehicle is still covered by a manufacturer’s warranty, and it satisfies the criteria of exhibiting a substantial defect that affects its use, safety or value, and can’t be repaired after a number of reasonable repair attempts, the lemon law may apply. Consult a lemon law attorney to discuss your unique situation.
What types of defects typically trigger a GM Lemon Law claim? +
These defects must be substantial and severely impact the vehicle’s use, value or safety. Such defects include: problems with the engine, steering, electrical, brakes, airbags or other major systems.
Is there a mileage or time limit to file a Lemon Law claim against GM? +
This will depend on your state’s statute of limitations. Consult your lemon law attorney for the laws in your state regarding filing claims.
Does the Lemon Law apply to leased GM or GMC vehicles? +
In general, lemon laws apply to leased GM or GMC vehicles. The lease must be for a vehicle that is used for personal, family, or household use. It must exhibit a substantial defect that impacts its use, value, or safety. The defect must persist despite a reasonable number of repair attempts. Also, the vehicle needs to still be under the manufacturer’s warranty.
How does the Lemon Law differ between states for GM vehicles? +
Each state’s lemon laws are different with regard to the number of reasonable repair attempts allowed the manufacturer; if used cars are covered; and vary in regard to reporting timeframes and mileage considerations. A lemon law attorney can help you determine what the law is in your state.
Can I file a Lemon Law claim if my GM warranty has expired, but the defect was reported earlier? +
Yes, you potentially can, and your repair records will be key in establishing that you did report the defect during the warranty period. In addition to state lemon laws, there is also the federal Magnuson-Moss Warranty Act, which may be used by your attorney to file claims in these types of cases. Your attorney will also make you aware of your state’s statute of limitations for filing a claim.
Do I need a specialized Lemon Law attorney for a GM buyback case? +
While some people work on their buyback cases themselves, it’s recommended to take advantage of a lemon law attorney’s experience. The attorney specializes in negotiation, and since most lemon law cases settle out of court, you will want the benefit of an attorney’s knowledge of state and federal law, in addition to their knowledge of manufacturer tactics, to gain maximum compensation.
What should I expect during arbitration or litigation against GM? +
This is where a lemon law attorney can be of great benefit to you. In both arbitration and litigation, the attorney will present evidence proving that your vehicle exhibited a substantial defect that severely impacted its use, value or safety, persisted, and was unfixable after a reasonable number of repair attempts. Arbitration is in most cases binding against the manufacturer, but not you. It is a more informal, and often faster, path to resolving your claim than litigation. Litigation can be a more lengthy process, and your attorney will be ready to take on GM, who may challenge that the vehicle is defective.
How do I know if my GMC truck qualifies for a Lemon Law buyback? +
Your truck must exhibit a substantial defect that severely impacts its use, value or safety. The defect must persist and not be fixable after a “reasonable number” of repair attempts (defined by your state lemon law). Consulting a lemon law attorney will allow you to present your case and find out from the lawyer if your vehicle’s defect will qualify it as a lemon per state law.
Can I negotiate the terms of a GM buyback or replacement offer? +
Yes; and it’s best for a lemon law attorney to do so for you, per their experience with cases against many manufacturers, including GM. Since most lemon law cases settle out of court, the attorney’s negotiation skills give you the best opportunity to gain maximum compensation.
What are the most common GMC models involved in Lemon Law buybacks (e.g., Acadia, Sierra, Terrain)? +
Some of the GM models often involved in lemon law buybacks include: Chevrolet Silverado, Cadillac CTS and XTS, GMC Sierra, Buick LaCrosse, Buick Enclave, GMC Acadia, among others.
How many repair attempts or days of downtime triggers GM’s buyback eligibility? +
The number of reasonable repair attempts allotted to the manufacturer varies per each state’s lemon laws. It is often 3–4 repair attempts. Consult with your attorney for details on your state’s laws.
Does a Lemon Law buyback car come with warranty coverage? +
These cars usually come with a warranty. It may be that you get the remaining balance of the original factory warranty. In some cases, you may receive an additional limited warranty, often for a period of 12 months or 12,000 miles.
What should I expect when the dealership or GM delays repairs extensively? +
Present your warranty and repair records to a lemon law attorney. If you have not had any repairs yet, present your maintenance records to the attorney, to prove you have taken good care of the vehicle. Describe the vehicle’s defect, and have the lawyer demand on your behalf that the repairs be expedited.
What happens if parts for my GM vehicle are discontinued? +
A lemon law attorney can stand up for your rights by making a demand of the manufacturer that the repairs to your vehicle occur in a timely manner. Consult with your attorney for the best course of action in your circumstances.